Legal
Privacy Policy
We are committed to protecting your personal information. This page explains what data we collect, how we use it, and your rights.
1. Information We Collect
When you place an order or contact us, we collect: name, email address, phone number, delivery address, and payment information necessary to process your order. We also retain purchase history to support warranty and return requests.
2. How We Use Your Information
Your information is used to: process and fulfill orders, send order confirmations and shipping updates, provide after-sales support (returns, complaints), and comply with legal obligations. We do not sell your personal information to third parties.
3. Sharing of Information
We may share information with: shipping carriers (delivery purposes only), payment gateways (only information necessary to process transactions), and government authorities when legally required.
4. Data Security
We apply reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or modification. Website connections are encrypted using SSL/TLS.
5. Your Rights
You have the right to request: access to your data, correction of inaccurate information, deletion of data (to the extent permitted by law), and to object to data processing. Please contact us to exercise these rights.
6. Privacy Contact
If you have questions about this privacy policy or wish to exercise your rights, please contact us via the Contact page. We will respond within 5 business days.