Quick Answers
Frequently Asked Questions
A collection of the most common questions about Pokemon TCG, shipping, card condition, and getting help before placing an order.
Are the products authentic?
All products are authentic Pokemon TCG items.
Do you ship nationwide?
Yes. Orders are packed carefully and shipped through a suitable carrier.
Do you ship internationally?
It depends on the region. Contact us first so we can check the route and suitable shipping cost.
How long does delivery take?
Usually 1 to 5 business days depending on the region and order type.
How do you assess card condition?
We reference the international NM, LP, MP, and HP standards and can send extra real photos if needed.
Can I request extra macro photos before buying?
Yes. For singles and slabs, you can request extra shots of edges, front, back, and other important angles.
Still cannot find the answer you need?
Send a contact request so we can respond based on the order, card condition, or specific product you are looking for.